Terms & Conditions

Effective Date: 1st October, 2025

Welcome to Magnetyz. These Terms & Conditions (“Terms”) govern your use of our website www.magnetyz.in and the purchase of magnets and related products through our e-commerce platform. By accessing or using our website, you agree to comply with these Terms. If you do not agree, please refrain from using our services.

1.Eligibility

  • You must be at least 18 years old to use our website and make purchases.

  • By using our services, you represent that you are legally capable of entering into binding contracts under Indian law.


2. Products and Services

  • We sell permanent magnets and related products as displayed on our website.

  • Product descriptions, images, and specifications are provided for informational purposes only. Actual products may vary slightly due to manufacturing variations.

  • Prices are subject to change without prior notice.


3. Ordering and Payment

  • Orders can be placed through our website by adding products to the cart and completing the checkout process.

  • We accept payments through secure, PCI-DSS compliant third-party gateways.

  • Your order is confirmed only after successful payment.

  • We reserve the right to cancel or refuse any order in case of errors, fraudulent activity, or unavailability of stock.


4. Shipping and Delivery

  • We deliver across India through trusted courier and logistics partners.

  • Delivery timelines may vary based on location and product availability.

  • Delays caused by courier services, natural calamities, strikes, or unforeseen circumstances are beyond our control.


5. Returns, Refunds, and Replacements

Thank you for shopping with us. We value your trust and are committed to providing high-quality products and a smooth shopping experience.

Refund Policy

  • We do not offer any refunds once the order has been successfully placed and delivered.

  • All sales are considered final.


Return & Replacement Policy

We understand that issues may occur during shipping or manufacturing. Therefore, returns and replacements are accepted only under the following conditions:

1.Defective Product: If the product delivered is damaged or defective.


2.Incorrect Product: If the product received does not match the specifications mentioned in your order.


Conditions for Return/Replacement

  • Customers must notify us within 48 hours of delivery along with proof (clear photos/videos) of the defective or incorrect product.

  • The product must be unused, in its original packaging, and accompanied by the order invoice.

  • Once verified, we will arrange for a replacement of the same product at no extra cost.


Process

1.Contact our support team at +91-9004885877 with your order details and issue description.


2.Our team will review your request and provide return instructions.


3.Upon receiving the returned item, we will process and ship the replacement.


Exclusions

  • No returns/replacements will be accepted for products damaged due to mishandling, improper use, or modifications by the customer.

  • Minor variations in size, shape, or color that do not affect functionality will not qualify for return.


6. Use of Website

  • You agree not to misuse the website by engaging in unlawful activities, spreading malware, or attempting unauthorized access.

  • You must not copy, reproduce, or redistribute any content, images, or product listings without prior written consent from us.


7. Intellectual Property

All content on this website, including text, graphics, logos, product descriptions, and images, is the property of Magnetyz and protected under Indian copyright and trademark laws. Unauthorized use is strictly prohibited.

8. Limitation of Liability

  • We strive to ensure accuracy in product details and website functionality, but we do not guarantee that the site will be error-free or uninterrupted.

  • Our liability is limited to the value of the product purchased.

  • We are not responsible for any indirect, incidental, or consequential damages arising from the use of our products or website.


9. Governing Law and Jurisdiction

These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts of Mumbai.

10. Changes to Terms

We may update or revise these Terms & Conditions from time to time. Changes will be posted on this page with the updated “Last Updated” date. Continued use of our website constitutes acceptance of the revised Terms.

11. Contact Information

For queries, complaints, or support, please contact us:

Magnetyz


Email: info@magnetyz.in


Phone: +91-9004885877


Address: 1, Khambdevi Rahivasi, Laxmandas Chawl, Sant Rohidas Marg, Kalakilla, Mumbai-400017.