Return & Refund Policy
Welcome to Magnetyz. We are committed to delivering quality products and ensuring customer satisfaction. Please read our Return & Refund Policy carefully before placing an order.
1. Refund Policy
- We follow a strict No Refund Policy.
- Once an order has been delivered successfully, no refunds will be issued under any circumstances.
2. Return & Replacement Policy
We accept returns and replacements only if:
- The product is defective or damaged, or
- The product delivered is of incorrect specification compared to your order.
3. Conditions for Return/Replacement
To be eligible for a return or replacement:
- You must notify us within 48 hours of delivery.
- Proof of issue (clear photos/videos) must be shared with our support team.
- The product must be unused, in its original packaging, and accompanied by the order invoice.
4. Process for Return & Replacement
1.Contact us at +91-9004885877 with your Order ID and issue details.
2.Our team will verify the claim and provide instructions for returning the product.
3.Once the returned item is received and inspected, we will send a replacement at no extra cost.
5. Exclusions
- Products damaged due to improper handling, misuse, or modifications by the customer will not be eligible.
- Minor variations in size, shape, or color that do not affect product functionality will not qualify as defects.
6. Contact Us
For any return/replacement-related queries, please reach out to us:
Email: info@magnetyz.in
Phone: +91-9004885877