Tax & Shipping Policy
At Magnetyz, we are committed to transparency and ensuring a smooth shopping experience for our customers. Please read our Tax & Shipping Policy below.
Tax Policy
- All product prices displayed on our website are inclusive of 18% GST (Goods & Services Tax) as per Indian law.
- No additional GST or hidden charges will be added at checkout.
- A valid tax invoice will be provided with every order, showing the GST details.
Shipping Policy (Within India)
- We ship all orders across India using a trusted courier or transport partner to ensure safe and timely delivery.
- Orders are usually dispatched within 2–4 business days of payment confirmation.
- Customers will receive a tracking number once the order has been dispatched.
- Shipping charges (if any) will be clearly mentioned at checkout before payment.
Special Note for Heavy Shipments (15kg and above)
- For orders above 15kg, shipping will be arranged through a reliable transport partner.
- Such shipments will be delivered to the nearest transport office to the customer’s location.
- Customers are required to collect the goods directly from the transport office.
International Orders
- No international orders will be accepted directly through our website.
- For any overseas order inquiries, customers must contact us directly at: Email: info@magnetyz.in Phone: +91-9004885877
- This ensures we can provide accurate shipping costs, delivery timelines, and compliance with international regulations.
Delivery Guidelines
- Please ensure that the shipping address and contact details provided are accurate to avoid delays.
- Our courier/transport partners will make reasonable attempts to deliver the order. In case of missed deliveries, customers may need to coordinate with the courier for re-delivery.
- In rare cases of shipment delays due to unforeseen circumstances (weather, strikes, transport issues), we will keep customers informed proactively.